Eligibility to use services
BizHubLaw provides services to registered entrepreneurs, sole proprietors, partnerships and small companies seeking legal assistance in Malaysia. Example case: a sole proprietor seeking contract templates for an ecommerce operation can use our template and advisory services under these Terms.
Users must be at least 18 years old or have the authority of a parent or legal guardian to enter into legally binding agreements in Malaysia. BizHubLaw may request proof of age or authority in certain engagements.
Services must be used for lawful business purposes. Users must not use BizHubLaw to plan or execute activities that are illegal, fraudulent or that violate regulatory obligations. Example: we will decline requests to draft documents intended to conceal unlawful transactions.
BizHubLaw focuses on legal services for Malaysia-based businesses. Services that involve foreign jurisdictions may be limited and could require collaboration with local counsel in the relevant jurisdiction. Example: cross-border company formation may involve partner firms outside Malaysia.
Account registration and access
When you create an account with BizHubLaw you agree to provide current, complete and accurate information and to maintain that information. Accounts may be personal or registered for a business entity depending on the service.
You are responsible for keeping account information accurate, including company names, addresses and authorised representative details. Example: updating registered officer details after a board change helps avoid missed statutory notices.
You must keep login credentials confidential and limit access to authorised personnel only. BizHubLaw will not request your password by email. If you suspect compromise, notify us immediately.
Accounts and associated credentials are personal and non-transferable unless agreed in writing with BizHubLaw as part of a business assignment or sale process.
If you believe your account has been accessed without authorisation, notify BizHubLaw at [email protected] or by telephone at +60125986775 so we can take steps to secure access and advise on next steps.
BizHubLaw may suspend accounts for suspected fraud, non-payment or breaches of these Terms. Example: suspension may occur if a user repeatedly submits defamatory content or fails to pay fees after notice.
Scope of services
BizHubLaw delivers legal services including company incorporation support, contract drafting and review, compliance audits, advisory sessions and bespoke documentation for entrepreneurs and small businesses. Practical case: drafting a supplier contract with step-by-step risk notes and a scenario-based clause checklist tailored to a retail start-up.
Service offerings, scopes and delivery methods may be updated. Where changes materially affect an existing paid engagement, BizHubLaw will communicate options and timelines for transition. Example: introducing a new online client portal will be accompanied by migration instructions.
BizHubLaw operates Monday to Friday and provides consultations by appointment. Certain services may be available outside these hours by arrangement. Operational disruptions due to regulatory filings or third-party delays are addressed on a case-by-case basis.
User rules and acceptable conduct
Users must comply with the following rules when using BizHubLaw services or content. Examples and scenarios are provided to illustrate common issues.
- Do not use the service to submit false or misleading information; for instance, falsifying company documents to obtain an unlawful benefit.
- Do not impersonate another person or entity; do not attempt to access another user’s account.
- Do not upload content that infringes third-party intellectual property or contains confidential information without permission.
- Do not attempt to reverse engineer or circumvent security features of BizHubLaw systems.
- Do not use BizHubLaw for spamming, mass unsolicited communications or illegal marketing practices.
- Comply with applicable laws and regulatory requirements when using our services; for example, adhere to anti-funds laundering checks required for client onboarding.
- Use professional conduct in communications with BizHubLaw staff and third-party partners involved in service delivery.
Client-submitted content
Clients may upload documents, templates and other materials as part of an engagement. Such content is referred to as User Content and is subject to these Terms.
You retain ownership of User Content you provide to BizHubLaw, subject to any third-party rights. Example: a founder’s proprietary business plan remains their property even when shared for legal review.
By submitting User Content you grant BizHubLaw a non-exclusive, worldwide, royalty-free licence to use, reproduce and process that content for the purpose of delivering the contracted services and for legal compliance.
You are responsible for the lawfulness, accuracy and rights clearance of User Content. BizHubLaw may refuse or remove content that appears unlawful, infringing or harmful to service delivery.
Requests to remove User Content should be directed to [email protected] with sufficient detail. BizHubLaw will evaluate removal requests and act in accordance with legal obligations and contractual needs.
Intellectual property rights
All intellectual property rights in BizHubLaw materials, templates and platform features remain with BizHubLaw or its licensors. Clients are granted limited rights to use materials provided as part of a paid engagement.
- Do not reproduce, redistribute or resell BizHubLaw templates or proprietary materials without written consent.
- Do not remove or alter BizHubLaw branding or proprietary notices when using materials provided by us.
- Do not create competing products or services that are substantially derived from BizHubLaw proprietary content.
Paid services and billing
Certain services from BizHubLaw require payment. Paid services include fixed-fee packages, hourly advisory sessions and subscription compliance plans tailored to small businesses.
Pricing for paid services is listed on BizHubLaw.pro and in engagement letters. Pricing reflects scope, complexity and any third-party fees. Example scenario: a bespoke contract drafting engagement will be quoted based on clauses required and review rounds.
BizHubLaw accepts bank transfers and major payment methods as indicated during checkout. Invoicing terms are set out in your engagement letter. Late payments may incur suspension of services until resolved.
Subscription services may renew automatically unless cancelled before the renewal date. Cancellation instructions are provided in the subscription agreement and on BizHubLaw.pro.
Refunds are assessed in line with the specific service agreement. For example, if preparation work has commenced, refunds may be prorated to reflect delivered services and third-party costs.
You may cancel engagements per the cancellation terms in your engagement letter. Certain work that has already been performed may be charged at the agreed rate. Example: withdrawal of a document drafting brief after drafts are supplied may attract a completion fee.
Fees may be subject to applicable taxes or government charges. Clients are responsible for taxes related to their jurisdiction unless otherwise stated.
BizHubLaw may change pricing for future engagements. Existing paid engagements remain governed by the agreed price unless otherwise stated in writing.
Non-payment may result in suspension of services, withholding of deliverables or referral to debt recovery. BizHubLaw will notify clients and provide an opportunity to remedy payment issues.
Disclaimer
Information provided by BizHubLaw is for general legal guidance and does not constitute a substitute for personalised legal advice tailored to a client’s specific circumstances. Examples and case studies are illustrative and do not predict outcomes.
Limitation of liability
To the extent permitted by law, BizHubLaw’s liability for direct losses arising from its services is limited to the fees paid for the specific engagement. This limitation does not affect statutory rights that cannot be excluded under Malaysian law.
Third-party service providers
BizHubLaw may recommend or use third-party services for aspects of service delivery. Recommendations are based on professional judgement and do not constitute an endorsement. Example: recommending a particular corporate secretarial firm for large-scale filings.
Termination and suspension
Either party may terminate an engagement in accordance with the engagement letter or these Terms. Termination may be immediate in cases of serious breach, insolvency or unlawful use of services.
On termination BizHubLaw will cease work, provide outstanding deliverables subject to payment of fees due and return or retain User Content as agreed. Confidential information will continue to be protected as stated in the engagement terms.
Privacy and data protection
BizHubLaw’s handling of personal data is described in the Privacy Policy available on BizHubLaw.pro. That policy explains data types processed, retention periods and your rights. Example: client KYC data is retained to satisfy regulatory checks for the period required by law.
Communications and notices
BizHubLaw communicates by email, telephone and official correspondence to the addresses provided by clients. Clients must keep contact details up to date to receive statutory notices and service updates.
Changes to these Terms
BizHubLaw may amend these Terms. Material changes will be notified via BizHubLaw.pro and where applicable by direct communication. Continued use after notice indicates acceptance of the updated Terms.
Governing law
These Terms are governed by the laws of Malaysia. Business disputes relating to services provided by BizHubLaw will be subject to Malaysian courts or agreed alternative dispute resolution mechanisms.
Dispute resolution
If a dispute arises, parties should first seek to resolve it by negotiation. If unresolved, disputes may be referred to mediation or the Malaysian civil courts, depending on the engagement terms and legal requirements.
